Privacy and cookie policy
Effective date: 23rd June, 2025
At SavannaX, operated by SwanIT, we value your privacy and are committed to protecting your personal data. This privacy and cookie policy explains what information we collect, how we use it, and the choices you have.
1. Who we are
SavannaX is a digital product built and operated by SwanIT. If you have any questions about this policy or your data, you can reach us at support@savannax.com.
2. What we collect
When you use our website, we may collect the following personal data:
Full name
Email address
Company name
Any other information you voluntarily submit via forms
We also collect usage data via cookies and tracking technologies (see section 5).
3. Why we collect it
We use your personal data to:
Respond to your inquiries and messages
Provide relevant updates, content, or support
Improve our website and user experience
Monitor traffic and engagement to optimize performance and design
4. Legal basis for processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on:
Consent – when you submit forms or agree to analytics/tracking cookies
Legitimate interests – to analyze website performance and improve our services
5. Cookies and tracking technologies
What are cookies?
Cookies are small text files stored on your device that help us enhance your experience, understand usage patterns, and deliver better content.
What we use
We use the following types of cookies:
Essential cookies – for basic website functionality
Analytics and tracking cookies – for understanding user behavior and improving the site, including:
Google Analytics
Microsoft Clarity
These services may collect data such as your IP address, device type, browser, and on-site behavior.
Cookie consent
When you visit SavannaX, you'll see a cookie banner that allows you to:
Accept or reject non-essential cookies
Change your preferences at any time via the “Cookie settings” link in the footer
We do not load analytics or tracking scripts until you provide consent.
6. Data sharing
We may share data with trusted third-party services for analytics and operational purposes, specifically:
Google LLC (Google Analytics)
Microsoft Corporation (Clarity)
These services may process your data in accordance with their own privacy policies.
We do not sell or rent your personal data.
7. Your rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate or outdated data
Request deletion of your data
Object to certain processing activities
Withdraw consent at any time
To exercise these rights, contact us at support@savannax.com.
8. Data retention
We retain your personal data only for as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.
9. International transfers
Some of the services we use may process your data outside your country of residence, including in countries that may not offer the same level of data protection. We use appropriate safeguards (e.g., standard contractual clauses) to protect your data during such transfers.
10. Third-party links
Our website may contain links to external sites. We are not responsible for the privacy practices of these sites. Please review their policies independently.
11. Updates to this policy
We may update this privacy and cookie policy periodically. All changes will be posted here with a revised "Last updated" date.
12. Contact
For questions, requests, or concerns regarding your data, contact us at support@savannax.com.
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